
Shipping & Returns
Shipping Policy
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional 5-7 business days in transit for delivery. If there will be a significant delay in shipment of your order, I will contact you via email or telephone.
All shipments will be processed with USPS unless other wise requested. USPS Ground Advantage will start at $4.50 and be determined by weight and size. Orders $50 and up are eligible for Free Shipping.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
I am not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
I am not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
I am currently not shipping outside the U.S.
Return & Exchange Policy
All Sales Are Final
Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds, returns, or exchanges for any products or services sold through Luna Chrysanthia.
If you have any questions or concerns feel free to reach out : lunachrysanthia@gmail.com